dkok | Responsible Gaming – Play Smart, Stay in Control

Caution Signs

Watch out for these warning signs and seek help if you notice them

Overspending

You are spending more than your planned budget and are unable to control it.

Losing Track of Time

Hours go by while you're playing, but you don't realise when to stop.

Chasing Losses

You keep placing bets to recover lost money, only to lose even more.

Neglecting Family/Work

Gaming is taking time and attention away from your family, friends, or work.

Lying or Hiding

You are hiding how much you play or spend from your family.

Debt or Borrowing

You are borrowing money or excessively using credit cards to fund gaming.

Dkok's Responsible Gaming Tools

Use these tools to keep your gaming under control

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Deposit Limit

Set daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be increased immediately — changes take effect after 24 hours.

Session Timer

Decide how long you want to play before you start. When the time is up, you will receive a notification and your session will end.

Time Management

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Reality Check

You will receive reminders about your spending and time every 30 minutes, 1 hour, or at an interval of your choice.

Awareness

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Self-Exclusion

You can exclude yourself from dkok for anywhere between 24 hours and 6 months, or permanently. During this period, logging in or making deposits will not be possible.

Important

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Cooling-Off Period

Take a gaming break for 7 to 30 days. Your account will be temporarily locked during this period.

Break

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Spending History

View a full history of your deposits, withdrawals, bets, and wins and losses at any time.

Transparency

What is Responsible Gaming?

Responsible gaming means playing in a way that keeps you in control of your time, money, and mental well-being. Gaming should be a form of entertainment — not a source of income or a way to solve problems.

Dkok promotes responsible gaming and provides a range of tools, limit-setting options, and support services to help players build healthy gaming habits. Our goal is to ensure every player can enjoy a safe and healthy environment.

Remember: Gaming should be for fun, not for making money.

Tips for Playing Responsibly

Set a Budget: Decide how much you are willing to spend before you start playing and never exceed that limit.
Stick to Your Time Limits: Decide in advance how long you will play and set an alarm.
Don't Chase Your Losses: Chasing losses by placing bigger bets to recover lost money is dangerous.
Do not play under the influence of alcohol or drugs: These impair your ability to make sound decisions.
Take a Break: Take regular breaks instead of playing for long stretches at a time.
Keep up other hobbies: Don't rely solely on gaming — make time for other activities in your life.
Do Not Use Borrowed Money: Only play with money you can afford to lose, never with borrowed funds.
Talk openly with your family: Share your gaming habits with family or friends.

Remember: Gaming can never be a solution to financial problems.

Advice for Parents and Families

If you feel that someone in your family is spending too much time or money on gaming, try to help them:

Talk to them openly and calmly, without getting angry
Try to understand how they feel and offer your support
Encourage them to seek professional help if needed
Get help using dkok's self-exclusion tool
Monitor your financial transactions and set up bank notifications if needed

Remember, gaming addiction is a mental health issue. With patience, support, and the right help, it is possible to overcome.

Minor Protection

Dkok strictly prohibits gaming by anyone under the age of 18. We take the following measures:

Age verification is mandatory at registration (NID or passport)
18+ warning displayed on every page of the site
Immediate account suspension upon detection of any minor
Adhering to international standards for the protection of minors

            
            A note for parents: please use parental control software on your devices and never share your password.
          

Emergency Help

If your own gaming or someone you know has gotten out of control, seek help immediately:

Mental Health Hotline: 09638-000001
Dkok Support: 24/7 Live Chat
Gamblers Anonymous Bangladesh
National Institute of Mental Health

Helpful Resources

Own Assess Yourself

Answer the questions below to get a better sense of your gaming habits

Which of the following have applied to you in the past 3 months?

Have you spent more than your planned budget?
Has gaming caused problems with your family or work?
Have you placed repeated bets trying to win back money you lost?
Do you lose sleep or feel anxious from thinking about gaming?
Have you hidden how much you play from your family?
Have you borrowed money or been unable to pay bills because of gaming?
Have you tried to stop gaming but couldn't?

Assess Your Results: If you answered "Yes" to 3 or more of the questions above, your gaming habits may be problematic. Please reach out to our support team or a professional counselor.

Support Organizations

These organisations can help you overcome gaming addiction

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National Institute of Mental Health

Provides professional counselling and treatment services.

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Gamblers Anonymous

A support group for people recovering from gaming addiction.

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Mental Health Hotline

24/7 emergency counseling and mental health support services.

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Dkok Support Team

This will help you manage your account settings and set your limits.

dkok Play Responsibly – Keep Gaming Fun, Not an Addiction